Your Ottawa buyer walked. The deposit is not yours yet.
Aug 27, 2026 · 5 min read · By Filmer Chu
The deal died and you want two things back
The sign comes down, the showings stop, and the buyer is gone. Maybe their financing condition lapsed. Maybe they went firm in June and could not fund it in August.
You want the house back on the market and you want the deposit. You get the first this week. The second is not up to you, and not up to your agent either.
The money is sitting somewhere specific, and it is not your account
When the offer was accepted, the deposit went into the listing brokerage's real estate trust account. Ontario requires it there within five business days under section 17(1) of Regulation 567/05.
It leaves that account "in accordance with the terms of the trust." That is section 27(1) of the Act. In practice there are two doors out. A mutual release signed by everyone, which in residential deals means OREA Form 122. Or a court order.
That is the whole list.
The clause promising your deposit back does not move a dollar
Here is where both sides get surprised. The standard condition wording says that if the condition is not fulfilled or waived, the offer is null and void and the deposit is returned in full without deduction. It reads like a self-executing instruction.
OREA's own guidance to its members says plainly that this wording does not replace a signed mutual release in giving the brokerage authority to pay out. RECO takes the same position.
The reason is not bureaucratic. The brokerage is a trustee holding somebody else's money, with a duty to act impartially between two people who now disagree. Pay the wrong party and it is liable for the amount. So it will not guess, however obvious the situation looks from your side.
Your agent is not stonewalling you. Your agent cannot legally do the thing you are asking for.
The outer limit is two years, and then it goes to the regulator
If nobody signs and nobody sues, the money does not sit there forever. Section 27(4) of the Act says that where a brokerage has held trust money for two years and entitlement has not been determined, it pays the money over to RECO.
So the worst case is not a permanent standoff. It is that your deposit spends two years doing nothing and then ends up with a provincial authority while you file forms to get it back. Which is why most of these settle.
The question is not how to get the deposit. It is whether the deposit is enough
Here is the part that gets skipped at the moment it matters most. Ontario courts have repeatedly held that a buyer who walks away from a firm deal can be liable for more than the deposit, including the shortfall if the property later resells for less. The deposit is not a cap on your damages. It is a fund that happens to be sitting nearby.
A full mutual release signed in exchange for the deposit alone can close the door on that larger claim. Buyers and their lawyers know this. It is often why the release lands in your inbox quickly with a friendly note attached.
So before you sign anything, work out which number is bigger.
In Ottawa this August, the answer depends on what you were selling
Use OREB's July benchmark prices, not averages, because averages move with the mix of what sold.
The single family benchmark was $725,000, up 0.7 per cent year over year. If that is your house, your resale shortfall claim is probably close to nothing. Prices in your segment went up. The deposit is effectively the whole recovery, so sign, bank it, relist.
The townhouse and row benchmark was $542,500, down 5.1 per cent, which is roughly $27,700 of downward move in twelve months. The apartment benchmark was $385,500, down 5.2 per cent, or about $20,000. Both are the size of a typical deposit or larger.
If you own a townhouse or a condo and a firm buyer walked, a release that hands you the deposit and extinguishes everything else may be the worse trade. You would be swapping a claim worth twenty to twenty eight thousand dollars for a cheque that might be smaller.
Two caveats. Benchmark movement is backward looking, and damages get measured against your actual resale rather than an index. Proving a claim costs money and time. I am a broker, not a lawyer, so the number is my job and the claim is your lawyer's. But knowing which way your segment moved tells you which side of the table you are on.
Waiting is not free either
Ottawa ended July with 4,678 active listings, up 9.3 per cent and the highest count for any July in a decade. That is 44.5 per cent above the ten year average. Months of inventory sat at 3.5 against a long run norm of 2.4.
Every week a standoff keeps you paralysed is a week spent competing with more sellers than usual. The Bank of Canada held at 2.25 per cent on July 15, its sixth straight hold, and meets again on September 2. Nothing on the calendar is coming to bail out your timing.
There is a trap in relisting too fast, though. If an obligation under the original agreement is still alive, selling to somebody else can carry its own legal consequences. Get advice before accepting a second offer on a house technically still under contract.
Your commission bill may outlive the deal
One more thing sellers do not expect. Many listing agreements tie commission to producing a buyer who firms up, not to the transaction actually closing.
A mutual release between you and the buyer settles things between the two of you. It does not automatically settle what the brokerage is owed, and a seller whose firm sale collapsed can find a commission claim still standing after the release is signed. If you read how the holdover clause keeps running after your listing ends, this is the same lesson in a different part of the paperwork.
Four things to do in the first week
Have a lawyer read the release before you sign, schedules included. Two Form 122s can look identical and do very different things.
Watch the irrevocable date. Whoever sends the release sets a deadline, and if it passes unsigned the release is void and gets redrafted from scratch.
Decide the damages question before you negotiate the deposit, not after. Pull your own segment's benchmark, not the city average.
Then fix it on the front end next time. Deposit size is negotiable at the offer stage and it is one of the things I look at hardest when evaluating a seller's offers. A bigger deposit does not stop a buyer walking. It changes what walking costs them.
If your deal just fell apart and there is a release sitting in front of you, call me before you sign it. Fifteen minutes at 613-262-6545, or write to fil@613realtor.ca, and I will tell you straight whether the number on the table is the good trade or just the fast one.
Want to talk this through?
Email fil@613realtor.ca or call 343-571-5300.

Filmer Chu
Broker · Zolo Realty. Ottawa-rooted. Writing about the market I work in every day.